Terms & Conditions
Last updated: 30.08.2026
Welcome to AMALÉ ACTIVE. These Terms & Conditions apply to your use of the AMALÉ ACTIVE website, including browsing our website, creating an account, purchasing products, and interacting with our services.
By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
1. About AMALÉ ACTIVE
This website is operated by AMALÉ ACTIVE (“AMALÉ”, “we”, “us” or “our”).
Throughout these Terms & Conditions, references to “you” or “your” mean the person accessing our website or purchasing our products.
These Terms apply to all users of our website, including browsers, customers, account holders, affiliates and content contributors.
We may update these Terms from time to time. Any changes will take effect when we publish the updated Terms on our website. We encourage you to review this page periodically.
2. Using Our Website
By using our website, you agree that:
- You will provide accurate and current information when placing an order or creating an account.
- You will use our website only for lawful purposes.
- You will not attempt to interfere with, damage or gain unauthorised access to our website or systems.
- You will not reproduce, copy or commercially exploit any part of our website without our written permission.
We reserve the right to refuse service, cancel accounts or cancel orders where we reasonably believe our website or services are being misused.
3. Products & Product Information
We aim to ensure that all product descriptions, images, colours, sizing information, pricing and availability displayed on our website are accurate and up to date.
However, colours may appear slightly different depending on your device, screen settings, lighting and photography.
Product availability may change without notice.
We reserve the right to limit quantities of products purchased or discontinue products at any time.
If we identify an error in the description, price or availability of a product you have ordered, we will contact you as soon as reasonably possible and provide you with the option to confirm the order with the correct information or cancel it for a full refund.
4. Orders
When you place an order through our website, you are making an offer to purchase the products selected.
After placing your order, you will receive an order confirmation email. This confirms that we have received your order but does not necessarily mean that your order has been accepted.
We reserve the right to cancel or decline an order where, for example:
- A product is unavailable.
- There is an error in pricing or product information.
- We suspect fraudulent or unauthorised activity.
- We are unable to fulfil the order.
If we cancel an order after payment has been processed, you will receive a refund for the amount paid.
5. Pricing & Payment
All prices displayed on the Australian AMALÉ ACTIVE website are in Australian dollars (AUD).
Prices include GST where applicable.
We reserve the right to change prices, promotions and offers at any time. Price changes will not affect orders already accepted.
Payment must be successfully processed before an order can be fulfilled.
We may use third-party payment providers to securely process payments. Your payment details are handled in accordance with the relevant payment provider's terms and privacy practices.
6. Promotions & Discount Codes
From time to time, AMALÉ ACTIVE may offer promotional codes, discounts or special offers.
Unless otherwise stated:
- Promotional codes must be entered at checkout.
- Only one promotional code may be used per order.
- Promotional codes cannot be exchanged for cash.
- Promotional offers cannot be applied retrospectively to previous orders.
- Promotional offers may have additional terms, exclusions or expiry dates.
AMALÉ reserves the right to withdraw or modify a promotion where reasonably necessary.
7. Shipping & Delivery
We currently ship to locations available through our checkout.
Delivery timeframes are estimates only and may vary depending on your location, shipping provider, public holidays, peak periods and circumstances outside our control.
Once an order has been dispatched, responsibility for delivery is shared with the relevant shipping provider. We will provide tracking information where available.
Please refer to our Shipping Policy for current delivery options, costs and estimated timeframes.
8. Returns, Refunds & Exchanges
We want you to feel confident purchasing from AMALÉ ACTIVE.
Our returns, refunds and exchange conditions are outlined in our Returns & Refunds Policy.
Nothing in our policies limits or excludes your rights under the Australian Consumer Law (ACL).
If a product is faulty, defective, unsafe or does not match its description, you may have rights to a remedy under the Australian Consumer Law regardless of our change-of-mind return policy.
Please contact us as soon as possible if you believe you have received a faulty or incorrect product.
9. Australian Consumer Law
Our products come with guarantees that cannot be excluded under the Australian Consumer Law.
You may be entitled to a repair, replacement, refund or other remedy where a product does not meet the consumer guarantees required by law.
Nothing in these Terms & Conditions is intended to exclude, restrict or modify any rights or remedies you may have under the Australian Consumer Law or any other applicable law.
10. Intellectual Property
All content appearing on the AMALÉ ACTIVE website, including but not limited to:
- Logos
- Brand names
- Product photography
- Campaign imagery
- Graphics
- Illustrations
- Website design
- Written content
- Product descriptions
- Videos
- Typography and visual elements
is owned by or licensed to AMALÉ ACTIVE and is protected by applicable intellectual property laws.
You may view and use the website for personal, non-commercial purposes.
You must not reproduce, modify, distribute, publish, copy or commercially use our content without our prior written permission.
11. User Content & Social Media
We love seeing the AMALÉ community wearing and enjoying our products.
If you tag AMALÉ ACTIVE or use an AMALÉ campaign hashtag, we may contact you to request permission to use your content.
We will only use your content for marketing or promotional purposes where we have received your permission.
Where your content is used, we will make reasonable efforts to credit your social media account.
You retain ownership of your original content.
12. Affiliate & Ambassador Program
Participation in the AMALÉ ACTIVE Affiliate or Ambassador program is subject to the specific terms provided to approved participants.
Affiliates and Ambassadors must represent AMALÉ honestly and responsibly and must not make misleading claims about our products, pricing or promotions.
AMALÉ ACTIVE reserves the right to suspend or terminate participation where program terms are breached or where conduct is inconsistent with our brand values.
Additional Affiliate or Ambassador terms may apply.
13. Third-Party Links
Our website may contain links to third-party websites, services or applications.
These links are provided for convenience only. AMALÉ ACTIVE does not control and is not responsible for the content, availability, security or privacy practices of third-party websites.
Your use of third-party websites is subject to their own terms and conditions.
14. Website Availability
We aim to keep our website available and functioning correctly, but we cannot guarantee that it will always be uninterrupted, secure or error-free.
We may temporarily suspend or restrict access to the website for maintenance, updates, technical issues or other reasons.
15. Limitation of Liability
To the extent permitted by law, AMALÉ ACTIVE will not be responsible for loss or damage arising from your use of our website that is not reasonably foreseeable or is caused by circumstances outside our reasonable control.
Nothing in these Terms limits or excludes any liability, guarantee, right or remedy that cannot legally be limited or excluded under Australian law.
16. Privacy
Your privacy is important to us.
Our Privacy Policy explains how we collect, use, store and protect your personal information when you interact with AMALÉ ACTIVE.
By using our website, you acknowledge that your personal information may be handled in accordance with our Privacy Policy.
17. Governing Law
These Terms & Conditions are governed by the laws of NSW, Australia.
Any disputes arising in connection with these Terms will be subject to the applicable courts and laws of New South Wales, Australia.
18. Contact Us
If you have any questions about these Terms & Conditions, your order or our services, please contact us:
AMALÉ ACTIVE
Email: hello@amaleactive.com
Website: amaleactive.com
